Terms And Conditions.


General Disclaimer

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Muscle Foods USA reserves the right to make changes to this site and these terms and conditions at any time.

Disclaimer

The articles written by our company employees and athletes about sports nutrition and related topics throughout this site have not been evaluated by Muscle Foods USA. We are not responsible for any statements or claims that various manufacturers make about their products. The materials and content contained in this website are for general health information only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Users of this website should not rely exclusively on information provided in this website for their own health needs. All specific medical questions should be presented to your own health care provider.

Copyright & Trademark Notice

This site is owned and operated by Muscle Foods USA. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Muscle Foods USA. You may use the content of this site only for the purpose of information or to shop on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Muscle Foods USA prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

PO TERMS & CONDITIONS

Invoices:

Invoices can be sent via email to these 2 addresses: robinb@musclefoodsusa.com; apinvoices@musclefoodsusa.com

Packing Requirements:

The BOL needs to list the number of boxes (piece count) on the shipment. Our warehouse must sign for the box count. Packing lists are required with each shipment. Once the PO ships, please send a notification to the buyer on any out of stocks, and an ETA on those items.

Delivery Hours:

Warehouses are open to accept deliveries from 8:00am to 4:00pm Monday – Friday. Delivery appointments are not required.

Receiving:

Please notify any of the trucking companies that you use of the following: During the receiving of a PO, the warehouse must be given time to break down a pallet and inspect for damages upon receipt.

Expiration Dates:

We will not accept bars or drinks with less than 9 months of shelf life.

All other products must have at least 15 months remaining prior to “Best By” or “Expiration Date” unless otherwise requested by the buyer for a specific po.

Price Changes, UPC, or Case Pack Changes:

We require 60 days notice for any price changes, upc changes, or case pack changes.

Recalls:

If a product undergoes a recall, we maintain the right to return those items for full credit.

Received Damages:

If a product is damaged upon receipt, the buyer will notify you immediately. We will take credit deduction upon 30 days of notification.

Overage/Shortage:

The buyer will notify you of any shortages or overages upon receipt and expect a response within 72 hours.

Cancellations:

Muscle Foods USA reserves the right to cancel a PO if items have not shipped within 14 days of PO Date. Unless noted all orders FOB our warehouse.

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